Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has revised its size classifications for women's and children's clothes but did not contact all shoppers about the modification.
Online Platforms Reaction
Numerous buyers and vendors are posting online saying Vinted listings now show an altered size classification versus the original listing as a result of the reclassification.
The platform stated the new system was more in line with other platforms.
It has advised users to review their products and adjust the sizing manually where appropriate, causing user dissatisfaction.
Sizing System Modifications
Before the change, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L used to be a 12 but is now a UK 16-18.
User Experiences
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, based in Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Manual Updates
Another shopper, from Derby, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential for me since losing part of my income," she explained.
Marketplace Information
The app has more than 100 million members, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: earlier, the platform withdrew an update regarding delivery choices due to shopper criticism.